| Q. What are the rates? |
| A. We charge "per person per hour". Our rates depend on the day and time. See our price chart for details. |
| Q. Are there any hidden fees? |
| A. NY State sales tax (8.875%) will be added to your bill. Otherwise, there are no other fees. Food & drinks are additional costs. |
| Q. Are there any minimum? |
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A. You can rent our room for 1 hour. That is the minimum amount of time you will be charged for.
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| Q. Is tipping necessary?? |
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A. We have implemented a tipping system because it encourages our staff to provide you with the best services. We appreciate tips for room cleanings, drink orders, special arrangements and additional requests. |
| Q. How many rooms do you have and what are their capacities? |
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A. We have many rooms in a variety of sizes. |
| Q. Do you take reservations? |
| A. Yes, we take reservations. please call us with your party information. (Date, Time, Number of People) - DUET 35 (646) 473-0826/0827 - DUET 48 (212) 753-0030/0031 - DUET 53 (212) 757-4676/4748 Your credit card number is required as a security deposit for Friday & Satday nights. Sorry, we don't take reservations via e-mails. |
| Q. Can I book a specific room? |
| A. Since we charge per person per hour, we don't take specific room reservations. We try to provide the best available room so that all guests are comfortable. If you ask for a specific room upon booking, we can't make guarantees. We will try our best to repetitive accommodate your party's needs. |
| Q. Is there an age limit? |
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A. You must be 21 years or older during these times. |
| Q. Can I smoke inside of the room? |
| A. No, it is prohibited by NY State law. |
| Q. Can I bring my own beverages? | |
| A. Due to the policy of our liquor license, you are NOT ALLOWED to bring any beverages (either alcoholic or non-alcoholic) into our building. | |
| Q. How can I order drinks? | |
| A. We have full bar with many drinks available. You can either order from the room via the room-phone (These drinks are added to your room tab) or visit the bar in front and pay individually. |
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| Q. Can I bring my own food? | |
| A. Yes, you can. You can also have food delivered from a nearby restaurant. We have menus from a variety of nearby restaurants. ( Pizza, Japanese, Chinese, Korean, etc..) | |
| Q. Can I bring a Birthday Cake? | A. Yes, of course! If you want to keep it cold, ask us to store it in our refrigerator. |
| Q. How often do you update your song list? |
| A. We update our song list every month. Our list includes the latest releases as well as special requests. We try to update during the middle of the month, but it also depends on our distributor's schedule. |
| Q. Can I request songs? |
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A. Yes, but English songs only. However, please understand if no company makes a karaoke track for your specific song, we can't add it to our song selection. |
